These are the most common questions for Free, Pro, and Enterprise rollout. If you need domain-specific guidance, open a support request and we will map the exact setup.
Plugin Mode focuses on WordPress-managed asset acceleration. DNS Mode adds DNS-side delivery behavior and route policy. Enterprise uses full GeoDNS + proxy routing.
No. Free can start from the plugin with automatic activation when capacity is available in the assigned cluster.
No. Origin remains your source of truth. If a POP is unhealthy or limits are hit, the system can fall back to origin delivery.
Yes. Upgrade paths are built into account licensing and plan sync logic so features adjust automatically.
250MB storage, 100GB monthly transfer, and Detroit + 2 additional POP seats for a total of 3 POPs.
Free blocks executable and archive-style risk classes. Video files are capped at 10MB per file. Static web assets are the primary target.
Free POP seats are capacity-gated. If a city is full, new Free assignments are paused there until space opens or more capacity is added.
In DNS-mode free profiles, inactive objects expire on a shorter cycle and can be rewarmed from plugin cron when needed.
1GB storage, 1TB monthly transfer, Detroit + 5 additional POP seats, plus custom hostname onboarding and stronger policy controls.
Yes. Pro can validate and switch to branded hostnames like cdn.yourdomain.com after DNS/TLS checks pass.
Pro supports larger files than Free, including up to 100MB video and up to 250MB max file size under the base policy.
Yes, when the assigned cluster supports dual-stack POP reporting, Pro can prefer IPv6-capable POPs.
Enterprise enables full-site proxy mode, WAF controls, GeoDNS route policy, and cluster-wide POP execution with advanced observability.
Enterprise starts with 2GB base storage and can scale with add-ons based on workload profile.
Yes. Enterprise supports ACL controls such as IP/country/ASN policies plus additional WAF settings.
Enterprise is designed for full proxy routing, but controlled bypass and fallback options exist for maintenance and troubleshooting workflows.
Uploads are scanned as part of ingest/security workflow before broad distribution profiles are applied.
The platform includes SOC 2 control documentation, HIPAA-ready operational baseline controls, and global privacy alignment documentation for planned operating regions.
No. Public messaging uses control and readiness language. Certification or attestation claims are only made when formally completed.
Use support channels in your account and include domain, timestamp, and impacted URL examples so triage can run fast.
Plans support cache clear actions with guardrails. Free has tighter rate limits to prevent abuse; higher tiers get broader control scope.
The public status page shows high-level POP and GeoDNS state, while operations dashboards provide deeper metrics.
The plugin is built to sync content changes and can trigger cache refresh behavior for updated site assets.
Use the upgrade links in plugin or account portal. Plan entitlements are synced and reflected in your CDN profile automatically.